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![The FranWise® service was extremely valuable to our company. O’Connell’sr expertise in franchising, especially in creating manuals and a top-notch training program helped us immensely. Mary Ann is a wonderful person besides, not to mention an absolute delight to work with.”
Liberty Harper, Founder, Liberty Fitness
www.libertyfitness.com
“FranWise® was a delight to work with and helped us tremendously in accomplishing our goal of presenting a professional, well thought out operations manual to our Franchisees.”
Tim Blair, EVP Parable Books
www.parable.com
“O’Connell & Company and FranWise® has provided professional consultations to us on many occasions over the past few years, and most recently, revised and rewrote our Operations Manual, which is now a comprehensive and professional masterpiece. It has always been a great pleasure working with Mary Ann and the company on various projects. Their knowledge of franchising is based on years of experience in a variety of capacities. They willingly share their experience and resources and have an extremely high (and rare) degree of integrity! We value O’Connell’s expertise and happily recommend her and FranWise® as a franchising expert.”
Shell Herman, CEO/Co-Founder
www.kidzart.com
"[O’Connell] has been one of our longest-standing friends and colleagues in franchising, and is unique in the level of personal, expert service she and FranWise® provide to new and established franchise systems. She's a delight to work with, providing insights based on extensive, real-life experience and a keen business sensitivity. We would very much look forward to working together with her and FranWise® on any project in the future."
Holmes and Lofstrom, LLP
www.HolmesLofstrom.com
“Great Clips has used O’Connell consistently for more than five years. The ongoing business is based on MaryAnn’s ability to deliver a wide range of writing, training and consulting services. She has exceptional skills and will add great value to any organization.”
Rhoda Olsen, President, Great Clips, Inc.
www.greatclips.com
The outstanding level of professionalism and work [FranWise®] has delivered to my company and clients has been impressive. Mary Ann’s experience and understanding of the franchising industry puts her in a select group of accomplished franchise experts. I look forward to my continued association with [FranWise®].
Mark Franklin,
President, Founder Process Peak LLC
www.process-peak.com
 We distributed the manuals at the Regional Opereations Meetings to great acclaim. Thanks again for being a big part of maturing the Rapid Refil Ink system.
www.franchising.com/rapidrefillink
 Money Miler, LLC hired [FranWise®] to write a comprehensive Client Services Manual that would successfully integrate our culture and that of a new entity we acquired while serving as a training tool. We also asked that this large task be completed in just six weeks.
Mary Ann jumped into the project with enthusiasm, … traveled to our remote locations and with our California staff as well as spending a considerable time reviewing a large volume of documents describing policies and procedures. She analyzed and then synthesized all of this material and developed for us a unified, comprehensive Client Services Manual that exceeded our expectations. …She delivered an outstanding, professional manual. I heartily recommend [FranWise®] for your consulting services.
Godfred P Otuteye, President and CEO
Money Mailer, LLC
www.moneymailer.com
Mary Ann and the group at Franwise® were essential to bringing our Manuals up to the standards needed to expand our business nationally and internationally. They delivered on-time and were committed to understanding our business by taking the time to involve all stakeholders. They asked the right questions and went the extra mile by working with our Franchisees in-the-field to put together clear, concise, user friendly manuals. I wish all our suppliers took the time to understand our business the way Mary Ann did.
I’d recommend Franwise® to any company that already has manuals in place or needs them built right, the first time.
Norm Bogner
Vice President International Development
4Refuel Canada Ltd.
www.4refuel.com

Mary Ann:
There’s no way our session; “Creating a Climate of Balance in Your Work and Home Life” at our recent convention could have been so successful without you! I sat in the back of the room in complete awe. Your natural ability to keep things moving was impeccable – there was never a dull moment! You asked the right questions and provide insight on a range of scenarios.
Our franchisees enjoyed you and so did I.
Thank you again,
Shyreka Harrell
Convention Coordinator
American Leak Detection, Inc.
www.americanleakdetection.com](Franwise_Testimonials_files/shapeimage_2.png)
